Privacy Notice for California Residents

Effective Date: December 17, 2020

Last Updated: December 17, 2020

1.       Overview

This Privacy Notice for California Residents (this “Notice”) supplements the information contained in The Community Foundation of Tennessee’s (“CFMT,” “we,” “us,” “our”) Privacy Policy, available at https://www.nowplayingnashville.com/privacy-policy/ (the “Privacy Policy”) and applies solely to all visitors, users, and others who reside in the State of California (“user(s),” “you,” or “your”). We adopt this Notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and any terms defined in the CCPA have the same meaning when used in this Notice. This Notice governs our Site and Services, as those terms are defined in the Privacy Policy.

2.       Information We Collect

Our Services collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“Personal Information”). Below, we have provided a list of categories of Personal Information and examples of the types of Personal Information that may fall within those categories. For clarity, even where we indicate that we collect a category of Personal Information, we may not collect all types of Personal Information described in that category.

Within the last twelve (12) months, our Services have collected the following categories of Personal Information from consumers:

Personal information does not include:

• Publicly available information from government records.
• Deidentified or aggregated consumer information.
• Information excluded from the CCPA’s scope, such as:
  • health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data;
  • personally identifiable information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994.

CFMT obtains the categories of Personal Information listed above from the following categories of sources:

• Directly from you. For example, from information you provide through our Services and through any correspondences, such as when you request to receive information from us, make a purchase or other transaction, enter a contest or communicate with us or our employees or volunteers.
• Indirectly from you. For example, from observing your actions on our Services through the use of automated data collection tools.
• From third-party service providers, to whom you provide information in connection with our Services. For example, when you purchase tickets through our ticketing platform, our ticketing platform provider may share with us information that you provide in connection with the transaction.
• Your use of third party social networking service(s) that may be integrated with our Services. For example, some social networking services allow you to push content from our Services to your contacts or to pull information about your contacts so you can connect with them on or through our Services.

3.       Use of Personal Information

We may use, sell, or disclose the Personal Information we collect for one or more of the following purposes:

• To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to ask a question about our services or programs, we will use that Personal Information to respond to your inquiry. If you provide your Personal Information to make a purchase through exclusives.nowplayingnashville.com, we will use that information to process your payment.
• To provide and support our Services and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
• For Sites that allow or require you to create an account, to create, maintain, customize, and secure your account with us.
• To process your requests, donations, payments, and other transactions you initiate through the Services and prevent transactional fraud.
• To notify you of any changes in relevant agreements or policies and to enforce any such agreements or policies.
• For testing, research, analysis, and product development, including to develop and improve our Services and products.
• To communicate information to you (e.g., new features, products, or services).
• To help maintain the safety, security, and integrity of our Services, databases and other technology assets, and business.
• To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by us about our users is among the assets transferred.
• To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
• As described to you when collecting your Personal Information or as otherwise set forth in this Notice or the Privacy Policy.

We will not collect additional categories of Personal Information or use the Personal Information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

4.       Sharing Personal Information

We may disclose your Personal Information to a third party for a business purpose. While we may seek to require such third parties to follow appropriate privacy policies and to prohibit them from using your Personal Information except for the express purpose for which it is provided, you agree that we do not bear any responsibility for any actions or policies of third parties.

In the preceding twelve (12) months, we have disclosed the following categories of Personal Information for a business purpose:

Category A: Identifiers.

Category B: California Customer Records Personal Information categories.

Category C: Protected classification characteristics under California or federal law.

Category F: Internet or other similar network activity.

Category G: Geolocation data.

We disclose your Personal Information for a business purpose to the following categories of third parties:

• Service providers, that help us administer and provide the Services (for example, a web hosting company whose services we use to host our Sites). These third-party services providers have access to your Personal Information only for the purpose of performing services on our behalf.
• Parents, subsidiaries, and affiliates.

5.       Sales of Personal Information

The CCPA defines a “sale” of information as essentially any exchange of consumers’ information for essentially anything of value. Thus, while CFMT is not in the business of selling your Personal Information, we may sell or rent your Personal Information within the CCPA’s broad definition of the term. The CCPA prohibits third parties who purchase the Personal Information we hold from reselling it until you have received explicit notice and an opportunity to opt-out of further sales.

In the preceding twelve (12) months, we have sold information within Category A: Identifiers, namely, first and last name and email. We sell or rent such Personal Information to promotional sponsors and partners with whom you have agreed to have your Personal Information shared or distributed by us.

6.       Your Rights and Choices

The CCPA provides consumers (California residents) with specific rights regarding their Personal Information. The following sections describe your CCPA rights and explains how to exercise those rights.

7.       Access to Specific Information and Data Portability Rights

You have the right to request that we disclose certain information to you about our collection and use of your Personal Information over the past twelve (12) months. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights, below), we will disclose to you:

• The categories of Personal Information we collected about you.
• The categories of sources for the Personal Information we collected about you.
• Our business or commercial purpose for collecting or selling that Personal Information.
• The categories of third parties with whom we share that Personal Information.
• The specific pieces of Personal Information we collected about you (also called a data portability request).
• If we sold or disclosed your Personal Information for a business purpose, two separate lists disclosing:
  • sales, identifying the Personal Information categories that each category of recipient purchased; and
  • disclosures for a business purpose, identifying the Personal Information categories that each category of recipient obtained.

8.       Deletion Request Rights

You have the right to request that we delete any of your Personal Information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights, below), we will delete (and direct our service providers to delete) your Personal Information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

1.        Complete the transaction for which we collected the Personal Information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.

2.        Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.

3.        Debug products to identify and repair errors that impair existing intended functionality.

4.        Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.

5.        Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).

6.        Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.

7.        Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.

8.        Comply with a legal obligation.

9.        Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

9.       Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:

• Calling us at 1-888-540-5200 x132.
• Emailing us at privacy@nowplayingnashville.com.
• Visiting our website at https://www.nowplayingnashville.com/ccpa-data-request/.

Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your Personal Information. You may also make a verifiable consumer request on behalf of your minor child. To authorize an agent to act on your behalf with respect to the rights contained in this Notice, we may require proof from the agent that you have provided the authorized agent written permission to do so, and we may require that you verify your own identity directly with us. If you have provided the agent with power of attorney, that may be sufficient.

You may only make a verifiable consumer request for access or data portability twice within a twelve (12) month period. The verifiable consumer request must:

• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative.
• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you. To verify your requests, we ask that you provide information required to match the request with the consumer about whom information has been collected or utilize the authentication practices for your password-protected account. We verify requests by matching information you provide to information that we maintain in our records. We will only use Personal Information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

10.   Response Timing and Format

We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time, up to an additional forty-five (45) days, we will inform you of the reason and extension period in writing.

If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

Any disclosures we provide will only cover the twelve (12) month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your Personal Information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance, specifically .CSV.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

11.   Personal Information Sales Opt-Out and Opt-In Rights

If you are sixteen (16) years of age or older, you have the right to direct us to not sell your Personal Information at any time (the “right to opt-out”). We do not sell the Personal Information of consumers we actually know are less than sixteen (16) years of age, unless we receive affirmative authorization (the “right to opt-in”) from either the consumer who is between thirteen (13) and sixteen (16) years of age, or the parent or guardian of a consumer less than thirteen (13) years of age. Consumers who opt-in to Personal Information sales may opt-out of future sales at any time.

To exercise the right to opt-out, you (or your authorized representative) may submit a request to us by visiting the following Internet Web page link:

DO NOT SELL MY PERSONAL INFORMATION

Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize Personal Information sales. However, you may change your mind and opt back in to Personal Information sales at any time by:

OPT-IN BY EMAILING US HERE WITH “OPT-IN” IN SUBJECT LINE.

You do not need to create an account with us to exercise your opt-out rights. We will only use Personal Information provided in an opt-out request to review and comply with the request.

12.   Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

• Deny you goods or services.
• Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
• Provide you a different level or quality of goods or services.
• Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

However, while we do not currently offer any such incentives, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. If we do begin offering financial incentives, we will notify you.

13.   Other California Privacy Rights

California Civil Code Section 1798.83 permits California residents to request and obtain a list of what Personal Information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year and the names and addresses of those third parties. Requests may be made only once a year and are free of charge. Under Section 1798.83, California residents are entitled to request and obtain such information, by e-mailing a request to privacy@nowplayingnashville.com­­­­­­­­­­­­­­.

14.   Changes to Our Privacy Notice

CFMT reserves the right to amend this Notice at our discretion and at any time. When we make changes to this Notice, we will post the updated notice on the Sites and update the Notice’s effective date. Your continued use of our Services following the posting of changes constitutes your acceptance of such changes.

15.   Contact Information

If you have any questions or comments about this notice, the ways in which CFMT collects and uses your information described above and in the Privacy Policy, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact our representative(s) at the following:

                Phone:                             (615) 321-4939 x132

                E-mail Address:               privacy@nowplayingnashville.com  

                Mailing Address:              Attention: Website Inquiry

                                                        NowPlayingNashville

                                                        The Community Foundation of Middle Tennessee

                                                        3833 Cleghorn Avenue, Suite 400

                                                        Nashville, TN 37215